Your trust matters to us. Explore detailed answers to common questions and understand how PodTrust keeps things Secure.
PodTrust is a secure escrow platform that protects both buyers and sellers in online transactions. funds are held in escrow until both parties confirm satisfaction, ensuring safe and fair deals.
When you create a deal, the buyer deposits funds into our secure escrow account. The seller delivers the item/service, once the buyer confirms receipt and satisfaction, the funds are released to the seller.
PodTrust uses a tiered fee structure:
Plus a 1% escrow protection fee on all deals.
Fees can be split between buyer and seller (50/50, buyer pays all, or seller pays all).
If a dispute arises, funds remain locked in escrow. Our team reviews evidence from both parties within 72 hours and makes a fair decision based on the provided documentation and deal terms.
Delivery tracking updates in real-time. You'll receive notifications when your item is picked up, in transit, and delivered. Estimated delivery times vary by courier (1-5 days).
Yes! All funds are held in insured escrow accounts. We use bank-level encryption and security measures to protect your money and personal information.
Go to Account > Withdraw Funds. Enter the amount and your bank/mobile money details. Withdrawals are processed within 24-48 hours.